This document provides principles and requirements for the safe handling and storage of wood pellets in residential and other small-scale applications. It covers the supply chain from loading of the delivery truck, requirements of delivery trucks, connections to the end-user's store and the delivery process. It also covers the design and construction of pellet storage systems. This document addresses risks of fires, dust explosions, off-gassing, oxygen depletion, damage to appliances and buildings through swelling of pellets and other health risks. It is applicable to wood pellets according to ISO 17225-2.